SAFE Live Scan Digital Fingerprinting

The State Applicant Fingerprint Electronic (SAFE) live scan form should be completed by each applicant prior to scheduling appointments. Click here to download a copy of this form. Information from this form will be needed when you schedule an appointment. Please follow the instructions below for scheduling.

You will need a unique ID number to schedule your appointment. Only your facility has this number and it should not be shared with another facility. Please call your regional office if you do not know your number.

Online Scheduling

• Available 24 hours a day, 7 days a week
• https://sc.ue.state.identogo.com/ue

1. Enter your Service Code and select the “GET STARTED BUTTON”.
2. Enter your OCA/Facility number and select “CONTINUE”.
3. Confirm the selected population you wish to enroll in based on the Service Code and OCA entered. If correct, click “START ENROLLMENT”.
4. Agree to the Fingerprint-Based Criminal History Record Request Authorization and Notification Form by checking that you acknowledge that you have read, understand, and agree to the above Statement. Once checked, select the “CONTINUE” button.
5. On the next page, enter your personal information to begin the actual enrollment process. Once completed, select the “CONTINUE” button. Don’t forget to select your preferred language, at the very bottom of the form.
6. Select your appointment time by entering your zip code and preferred search radius. You must select a location and a desired time then click the “CONTINUE” button.
7. Confirm all information before continuing to the payment screen to complete enrollment.

Call Center Scheduling

• Available Monday through Friday, 8:00 a.m. – 5:00 p.m. EST
• Call 1-866-254-2366 and speak to one of the operators
• Operators will collect the required information and schedule your appointment
• A facility ID number is required

NOTE: Walk-ins are accepted, but should only be used in an emergency situation when time does not allow the individual to schedule an appointment. You must show a valid photo ID to be fingerprinted.

At the time of appointment scheduling, IdentoGo will accept cashier checks, money orders, business checks, Visa or MasterCard, debit cards, E-checks, personal checks, and Escrow accounts.

At the time of appointment, IdentoGo will accept cashier checks, money orders, business checks, personal checks, and Escrow accounts. 

Once fingerprints are scanned, the child care staff person’s fingerprint results are sent to the Director of the child care facility. The results explain whether the individual is excluded from working in the facility or if he/she has a “non-exclude” which means the individual is cleared to work in the facility. To ensure confidentiality, no other information is provided to the Director.

If the individual chooses to appeal the fingerprint results, he/she may do so by notifying in writing the Office of Inspector General within DSS and the State Law Enforcement Division at the following email: oigccdbga@dss.sc.gov.

Links

• Online Registration 

Please direct questions concerning the live scan digital fingerprinting to IdentoGo at 1-866-254-2366 or to the Fingerprint Liaisons with the SC Department of Social Services Division of Investigation.

Main Contact
Phone: 803-898-8007 

Ashley Bambach
Phone: 803-898-8005
Email: Ashley.bambach@dss.sc.gov