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FAQ : Payment

  • Providers are paid weekly rates based on what the provider charges their private paying clients. The total weekly rate that SC Voucher pays a provider cannot exceed the maximum rates established for the SC Voucher program. SC Voucher maximum rates are based on age of child, location of program (urban or rural), type of care, and level of care.
  • The official SC Voucher payment document is the Service Voucher Log (SVL). The SVL is sent to the provider by mail or electronically if the provider chooses to participate in the On-Line SVL System. Payment is made within 10-14 working days from the date the completed, signed SVL is received by the SC Voucher Program. A new SVL is generated and mailed or sent electronically to the provider with each payment made. Providers may receive a paper check or may elect to enroll in direct deposit.
  • You should call the SC Voucher Operations Center at 1-800-262-4416.
  • Yes.
    The co-pay is assessed by the SC Voucher Program based on the client's income and family size. Clients pay their co-pay directly to the provider. The SC Voucher Program assumes no responsibility in the collection of client fees.
  • No.
    A client's co-pay is based on the client's income and family size and not on the cost of care.
  • Yes.
    The SC Voucher Program will pay registration fees to providers up to an established program maximum per child per calendar year.
  • No.
    This is the responsibility of the client. The SC Voucher Program assumes no responsibility in the collection of client fees.
  • The client is responsible for paying the provider any differences in what the provider charges and what SC Voucher pays.